Participants of the Six Sigma training class
will learn the KISS (Keep It Simple Statistically) approach to Prioritize,
Characterize, Optimize, and Realize Return on Investment (ROI)
TRAINING OPTIONS TO CHOOSE FROM:
4-Week Expert (Black Belt) Training:
This is 4 weeks of training over a 4-month period, where we have one week of
training, then one month to apply what has been learned, etc. This 4 weeks of
training is the ultimate in topical coverage and time allotted for practicing,
applying, and reviewing the use of tools on their projects. The in-class time
allotted for reviewing their projects is 3 days, one day in each of Weeks 2, 3,
and 4.
3-Week Expert (Black Belt) Training:
This 3-week Expert training does everything the 4-week training accomplishes
except for the Advanced Statistical Tools. Time allotted for in-class project
reviews is 2 days, one day in each of Weeks 2 and 3.
2-Week Accelerated Expert (Black Belt) Training:
This 2-week accelerated format for the Expert training covers the same topics
as the 3-week training session (namely, Knowledge Based Management, Statistical
Tools with SPC, and DOE) except that less time is devoted to practicing the
tools within the classroom setting. That is, the classroom exercises will
typically not be quite as involved and not as much time will be allocated to
briefing the results of the classroom exercises. From the
Present-Practice-Apply-Review training strategy, less time will be spent in
class in the "Practice" mode, but this is countered by allowing more
time between each of the 2 one-week class sessions for applying the tools to
their projects. There will be about two months between class sessions to allow
the Expert candidates to apply the tools to their projects. The time allotted
to in-class project reviews is restricted to one day in Week 2.
2-Week Transactional Expert (Black Belt) Training:
This training has one week of training, then about 2 months to apply, then
another week of training. This training targets the service industry, like
human resources, procurement, sales and marketing, accounting and finance, etc.
Although the time frames are the same, this is different from our accelerated
Expert training in that less DOE is covered and more time is spent on
transactional or service-related processes. The statistical tools covered are
the same as in the Expert training because the statistical tools do not
discriminate as to what application produces the data. But more time is spent
on what to measure and getting good measurement systems.
2-Week Specialist (Green Belt) Training:
This two weeks of training is conducted over a 4-6 week period, with about a
month between each of the training sessions to apply what was learned in the
first session. The topical coverage for Specialists is very similar to the
2-week accelerated Black Belt coverage except that DOE coverage is restricted
to just 2-level designs and there is not as much depth in some of the
statistical tools areas such as measurement system analysis, regression
analysis, and historical data analysis. There is less breadth and less depth in
the Specialist training vis-á-vis the Expert training. There is typically no
time allocated for project briefings in class.
GOALS
·
Support the long
range business plan to achieve total customer satisfaction resulting in
increased market share and improved profit margin.
·
Develop leaders
in breakthrough technologies to meet stretch goals associated with Better,
Faster, Lower Cost Products and Services.
·
Develop a world
class culture for competitive advantage.
BENEFITS
·
Expand knowledge
of products and processes through characterization and optimization
·
Decrease defects
and cycle time
·
Improve customer
satisfaction
·
Generate business
growth and improve profitability
·
Improve
communication and teamwork through sharing of ideas, problems, successes, and
failures
·
Develop a common
set of tools and techniques
Knowledge Based Management: Basics of Six Sigma
·
Motivation,
Process Definition/Knowledge
·
Questions
Managers Need to Answer
·
Barriers to
Continuous Improvement
·
Questions
Managers Need to Ask
·
Tools Needed to
Answer Questions
·
Variation
Reduction Techniques
Statistical Tools for Continuous Improvement
·
KISS (Keep It
Simple Statistically)
·
Cost of Poor
Quality (COPQ)
·
Process Mapping
·
Cause and Effect
Diagrams with CNX
·
Standard
Operating Procedures (SOPs)
·
FMEAs
·
Six Sigma
Concepts
·
Probability
Distributions
·
Confidence
Intervals and Hypothesis Testing
·
X-bar/R,
individuals, c and p charts, SPC
·
MSE and Gage R&R
·
Catapult
Exercises
·
Identifying a
Project
Design of Experiments
·
Experimental
Design Overview
·
Introduction to
Design and Analysis
·
Rules of Thumb
·
Analysis of
Variance
·
Regression
Modeling
·
2-Level and
3-Level Designs
·
Planning and
Selecting a Design and Sample Size
·
Performing the
Analysis
·
Drawing
Conclusions and Confirming Results
·
Project Review
Advanced Statistical Tools
·
More Depth and
Breadth on SPC and DOE Topics
·
Randomization,
Gray Code Sequencing
·
Parameter
Estimation and Sample Size
·
Modified Box-Meyer
Method
·
Robust Design and
Analysis
·
Multiple
Regression, R vs. Adj R
·
Setting
Tolerances
·
Analyzing
Multiple Responses
·
Historical Data
Analysis
·
Locking in the
Gains of a Six Sigma Project
·
Simulation
Exercises and Project Reviews
INSTRUCTIONAL APPROACH
A Keep-It-Simple Statistically (KISS) approach is used, with the intention to
avoid statistical complexity. Statistics is not presented as an
"end", but rather the means to gaining knowledge for making good
decisions which are critical for success. There are a variety of Six Sigma tools
and techniques, and participants will have an opportunity to practice them in
class through the use of physical demonstrations and computer simulations.
Participants will also be required to demonstrate the use of these
methodologies in their specific areas. A report will be written to document
their success story and their impact to the company's bottom line.
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